Shipping Policy

At Heavy Duty RC, we stock majority of models in fulfilment centres (warehouses) located in the USA, Canada, Spain, and Australia. Most of these models are electric rc construction toys. The Shipping time frame below are provided to us by the delivery couriers we use. Shipping times can change and that is normal, this usually occurs when there is flood or restrictions that courier companies face or experience.

 

Electric RC Models Shipping Time Frame.

The processing time before shipment for your Electric RC Model is typically between 12-48 hours. During this time, our team will carefully prepare and package your order to ensure it arrives at your doorstep in perfect condition. Once your order has been processed, we'll ship it from one of our fulfilment centres located in the USA, Canada, Australia, or Spain. This means that, depending on your location, you can expect to receive your order within a few days.

If you have any questions or concerns about the shipping time frame for your Electric RC Model, please feel free to contact us. 

Delivery Location

Shipping Time frame

USA

3-7 business days

Canada

3-5 Business days

Europe

3-7 Business days

Australia

3-7 Business days

Rest of the world

5-12 Business days

 

Hydraulic RC Models

We offer a range of hydraulic models including Kabolite 961 excavator, Double E Hydraulic Excavator, and Kabolite 966 wheel loader. The processing time for these models is 24-72 hours, with processing times varying occasionally. Customers should note that in addition to the two ready-made models, most hydraulic models require manufacturing, and each model has its manufacturing timeframe. If you have any questions or concerns about any product, please don't hesitate to contact us at sales@heavydutyrc.com, and our team will be happy to assist you.

 

Delivery Location

Shipping Time frame

Worldwide

Express Shipping (3-7 business days)

 

Stickers and Spare Parts

we understand the importance of having spare parts readily available for our customers. We're continuously working on improving our inventory management to ensure that we have a wide range of spare parts readily available in our fulfilment centres for fast delivery. However, please note that at the moment, most of our spare parts are shipped directly from the official factories in China. We're working diligently to store these parts in our fulfilment centres to ensure even faster delivery times. If you have any enquiries about our spare parts, please don't hesitate to contact us via email at sales@heavydutyrc.com.

 

Delivery Location

Shipping Time frame

Worldwide

5-14 days

 

Batteries (Spare batteries)

Spare batteries take a while to deliver this is because they are considered as highly dangerous good by delivery couriers. At heavy duty RC we always try to choose the best couriers when shipping these models to avoid customs seizing it. Please contact sales@heavydutyrc.com if you have any enquiries about batteries.

 

Type of Battery

Delivery Location

Shipping Time frame

Electric RC batteries

Worldwide

12-25 days

Hydraulic RC batteries

Worldwide

25-45 days